Senior Product Manager at RBC

Join RBC as Senior Product Manager to transform client authentication experiences in Toronto. Focus on crafting secure and efficient interactions across all banking channels. As a leading force in the Advice Center, you'll manage critical authentication products including voice biometrics and IVR systems.

Collaborate with various departments to align strategies and ensure comprehensive fraud controls are implemented effectively. You will also monitor and improve channel performance, contributing to a frictionless client journey for both customers and advisors. Key Responsibilities: • Oversee the Advice Center Authentication product management • Lead planning for annual enhancements and initiatives • Collaborate with cross-functional teams for integrated solutions • Analyze performance trends to guide roadmap improvements • Ensure compliance with relevant regulations and standards Requirements: • 5-7 years in product management • Proven ability in project management • Excellent problem-solving and analytical skills • Strong proficiency in Microsoft Office Suite • Undergraduate Degree essential Drive client-focused product innovations at RBC while enhancing security measures. #J-18808-Ljbffr