Senior Membership Development Executive

About the Job Joining a team of seven and reporting directly into the Sales Manager this role supports key strategic objective of its three-year strategic Plan, 'Project Growth', by recruiting new members. Responsibilities and Duties Increase the membership base by selling membership as set out in the integrated marketing and sales strategy utilising inbound and outbound sales communication techniques. Take responsibility for individual sales to ensure initial interest is converted to full membership within expected timeframes.

Take lead role in driving membership growth by identifying new business opportunities, market trends, and strategic sales initiatives. Ensure up to date knowledge of full range of products and services available to FMB members. Ensure all potential members receive a positive sales experience.

Support the development and implementation of sales strategies to maximise membership acquisition. Keep CRM up to date and maintain accurate sales activity record. Comply with required reporting within specified timeframes.

Attend builder exhibitions and other related events. Create bespoke sales proposals. Maintain accurate knowledge of competitor activity.

Achieve individual sales and performance targets while contributing to wider objectives. Support line manager with mentoring, coaching, and providing guidance to Membership Development Executives for performance improvement and knowledge sharing. Assist in onboarding and training new team members, including support with systems, processes, and sales techniques.

Undertake any other duties which reasonably fall within the remit of the role. Deputise for the Sales Manager when required. Safeguard members and others personal data in accordance with Data Protection legislation, including GDPR.

Participate in all training and guidance offered by the client on GDPR and keep knowledge up to date. Person Specification Proven track record of consistently achieving/exceeding sales targets within a telesales, membership, or business development environment. Experience of cold calling as well as following up on warm leads.

Sound knowledge of Microsoft Excel and Word. Experience of CRM systems, ideally Microsoft Dynamics. Previous experience mentoring, coaching, or supporting colleagues within a sales team.

Skills and Aptitudes Strong leadership and influencing skills. Excellent communication skills, both written and verbal. Excellent telephone manner.

Advanced negotiation and objection-handling abilities. Tenacity to complete the sales process while building positive image of the FMB. Self‑motivated individual.

High level of resilience, accountability, and results focus. Ability to exceed sales targets through excellent questioning and listening skills, strong diary management, focus, drive, determination, and hard work. Skilled at recognising work priorities and organising own time.

Ability to work effectively within a team. Willing to keep up to date with products and services. Adecco Group UK & Ireland is an Equal Opportunities Employer. #J-18808-Ljbffr