Senior Manager, IT Engineer III

Job Summary The Engineer III is the most‑senior member of the engineering team and is accountable for the outcomes of the team. As a lead and team member, the incumbent is expected to guide and actively deliver work of increasing complexity, imparting knowledge and skills to junior team members. The role manages designs, implements, and supports enterprise technology solutions that power Otsuka Pharmaceutical’s global business operations.

It focuses on creating secure, scalable, and high‑performing systems that accelerate innovation, operational excellence, and data‑driven decision‑making. Job Description The IT Engineer III manages with the Platform Lead or Product Lead the entire technology lifecycle—from strategic planning to deployment, optimization, and support—ensuring Otsuka’s IT environment remains secure, compliant, and responsive to business needs. Solution Design & Implementation Work with the Solution Architect to translate business and functional requirements into well‑architected technical solutions.

Manage the design and implementation of solutions that align with Otsuka’s enterprise architecture, data strategy, and security standards. Develop and configure systems across cloud (AWS, Azure), on‑premises, and hybrid environments. Build automation scripts and reusable components to streamline deployments.

Participate in code reviews, configuration management, and version control practices. Validate scalability, performance, and fault‑tolerance of deployed systems. Project Delivery & Collaboration Collaborate with platform lead, product owner, business analysts, architects, and QA teams to ensure alignment with project goals.

Work within Agile/Scrum or hybrid delivery frameworks to support iterative releases. Manage technical deliverables and contribute to project documentation, timelines, and risk assessments. Coordinate with external vendors, managed service providers, and internal support teams.

Provide clear, concise technical input in planning and status meetings. Operations, Monitoring & Support Maintain high availability of systems through proactive monitoring and issue resolution. Analyze incidents, perform root‑cause analyses, and implement preventive measures.

Apply observability tools (e.g., Splunk, Datadog, New Relic) for performance management. Automate infrastructure provisioning, deployment pipelines, and alerting systems to reduce manual interventions. Develop operational runbooks and participate in on‑call rotations as needed.

Contribute to disaster‑recovery testing and business continuity planning. Security, Compliance & Governance Ensure solutions comply with Otsuka’s cybersecurity, GxP, data‑privacy, and regulatory requirements (e.g., GDPR, HIPAA). Implement and enforce policies for identity and access management, encryption, and network security.

Participate in internal and external audits, ensuring systems meet required documentation and traceability. Contribute to change control, configuration management, and vulnerability remediation activities. Innovation, Automation & Continuous Improvement Evaluate emerging technologies—cloud services, DevOps tooling, AI frameworks, and automation platforms—and recommend adoption strategies.

Manage proofs of concept (POCs) and pilot deployments for new tools or patterns. Collaborate on FinOps and cost‑optimization initiatives to enhance efficiency. Promote standardization and reusability across platforms, applications, and processes.

Share best practices through documentation, mentoring, and internal community engagement. Knowledge Management & Documentation Maintain detailed records of configurations, workflows, and system changes in Otsuka’s knowledge base (e.g., Confluence, ServiceNow). Create and maintain architectural diagrams, data flow documentation, and SOPs.

Support training sessions or handovers to ensure continuity and operational readiness. Qualifications 8+ years of experience as an IT Engineer. Pharmaceutical industry expertise is a plus but is not required.

Strong analytical and systematic problem‑solving abilities. Excellent communication skills, with the ability to explain complex topics to diverse audiences. Proficiency with modern IT tools and platforms such as Cloud (AWS, Azure), DevOps (GitHub Actions, Jenkins, Azure DevOps), and Monitoring (Splunk, Datadog).

Understanding of Agile, DevOps, ITIL, and change‑management methodologies. Experience in regulated or GxP environments preferred. Customer‑Focused: Anticipates user needs and delivers practical, value‑driven solutions.

Accountable: Owns technical deliverables and outcomes. Innovative: Challenges the status quo and champions new ideas. Collaborative: Builds strong partnerships across disciplines and cultures.

Ethical: Demonstrates integrity and aligns with Otsuka’s corporate values. Resilient: Adapts quickly to new challenges and shifting priorities. Works independently to determine approach for deliverables of assignments, with limited oversight from manager.

Global Environment: Ability to work in globally distributed teams. Provides guidance, coaching and training to colleagues within a discipline. People Leadership: Ability to lead a team of IT engineers and manage the delivery of a project.

Educational Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience). Preferred certifications: Cloud (AWS, Azure), Infrastructure (Cisco, Microsoft, Citrix), DevOps (Terraform, Kubernetes). Competencies Accountability for Results – Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving – Make decisions considering the long‑term impact to customers, patients, employees, and the business. Patient & Customer Centricity – Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication – Communicate with logic, clarity, and respect.

Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration – Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development – Play an active role in professional development as a business imperative.

Minimum $150,034.00 – Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum.

This information is provided to applicants in accordance with states and local laws. Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short‑term and long‑term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Otsuka is an equal opportunity employer.

All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request. #J-18808-Ljbffr