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Senior Key Account Manager

Mindbox S.A.

LondonFull-timeMid LevelOn-site

Job Description

Long-term partnerships don't happen because of a good pitch. They're built by people who take the time to understand a client's business from the inside

and who know how to turn that understanding into real, sustainable growth. At MINDBOX, that's exactly what we've been doing for over 18 years. We help organizations navigate technology complexity

not by pushing solutions, but by understanding what each client actually needs to move forward. And we're looking for someone who thinks the same way. We're hiring a

Key Account Manager

with proven experience in the

banking and financial services

sector. What this role is actually about You'll own our most strategic client relationships. That means understanding your clients' challenges before they escalate, identifying where we can genuinely add value, and making sure every engagement reflects the quality they've come to expect from us.

This isn't account maintenance. It's strategic partnership

built on trust, commercial clarity, and consistent follow-through. What you'll do

Build and grow long-term relationships with key accounts in banking and financial services Conduct structured account mapping to uncover real business needs and opportunities Lead tenders, negotiations, and commercial discussions

from first conversation to signed contract Collaborate closely with our Delivery, Legal, and Finance teams to make sure every proposal actually fits the client Represent MINDBOX at industry events and expand our network in the market What you'll bring

Proven experience in a KAM or Client Partner role

ideally in IT consulting or professional services Real knowledge of the banking and financial services sector A solid grasp of B2B sales processes and solution-based selling The ability to manage multiple high-value accounts without losing quality or oversight A strategic mindset that doesn't shy away from the day-to-day If you see client relationships as long-term investments

and you have the track record to prove it

we'd like to talk. TPBN1_UKTJ

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