Senior IT System Analyst

"We are seeking a highly skilled and experienced Senior IT Systems Analyst with a strong background in Contact Center operations to join our Contact Center Transformation Program. Do you have the right skills and experience for this role Read on to find out, and make your application. The ideal candidate will work closely with the product owner and business stakeholders to create a charter, vision, backlog, epics, features, and more.

This individual will coordinate and support new feature processes for Contact Center Operations and Technology Enablement. xqrzhdi A firm knowledge of Genesys Cloud Platform and Dynamics 365 is essential to align platform capabilities with business needs.