Senior Configuration Analyst - ServiceNow Focus

Enhance your career as a Senior Configuration Analyst in Toronto, Canada, focusing on ServiceNow's CMDB, Data Certification, and audit processes. Drive compliance and governance in IT infrastructure and collaborate across teams. This senior role seeks candidates with over three years of experience in ServiceNow.

You will manage the Configuration Management Database, ensure data accuracy, and maintain compliance standards. Your contributions directly impact the reliability of IT asset data and service excellence. Key Responsibilities: • Ensure CMDB data accuracy and compliance • Collaborate on governance policies and audit readiness • Manage data certification workflows for reliability • Design audits driving continuous improvement • Engage as a liaison with IT and compliance teams Requirements: • 3+ years of ServiceNow experience, especially in CMDB • Strong knowledge of ITIL processes and regulatory standards • Proven leadership in multi-functional team management • Excellent communication and analytical skills • ITIL v4 Foundations certification required Lead governance and compliance efforts, ensuring operational excellence in ServiceNow across the organization. #J-18808-Ljbffr