Senior Commercial Account Manager, Construction/Realty

Are you an experienced Commercial Account Manager looking to join a dynamic team in a newer office? Our client is seeking a driven professional with a passion for delivering exceptional client service and a strong background in commercial insurance.

Position Overview

As a Commercial Account Manager, you will play a crucial role in retaining and managing a portfolio of commercial insurance clients. Your expertise in commercial insurance, combined with a keen attention to detail and a commitment to customer satisfaction, will be instrumental in your success. In this role, you will act as a key liaison between clients and insurance companies, ensuring seamless communication and efficient handling of claims issues.

Key Responsibilities

• Retain and manage a portfolio of existing commercial insurance clients.
• Serve as an intermediary between clients and insurance companies, addressing and resolving claims issues.
• Provide support to the commercial insurance team, including processing policy documents, invoicing premiums, preparing cover letters, producing pink cards and certificates of insurance, claims reporting, and maintaining file documentation.

Qualifications

• Minimum of 5+ years of progressive experience in the insurance industry with a strong knowledge of commercial insurance products.
• Experience working with construction and realty accounts.
• CIP or CAIB designation, or actively working towards it, is an asset.
• Commitment to excellence in customer service, with a focus on building strong client relationships.
• Proficient in Microsoft Office Suite.
• Demonstrated reliability, accountability, and attention to detail.
• Ability to work both independently and collaboratively within a team.
• Flexible and adaptable, with strong problem-solving skills and the ability to meet tight deadlines.

Education Required

• CIP
• CIP Partial Completion
• Insurance License Level II

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