Senior Colleague Voice & Insights Manager

Overview

In this role you will lead how we listen to colleagues and translate feedback into practical action. You’ll own the listening strategy, weaving insights from surveys, groups, and voice channels into clear narratives and actionable recommendations. You will work with senior leaders to broaden reach, design listening sessions, and improve engagement across the organisation.

This high-visibility position offers autonomy to shape how we listen, report progress, and drive meaningful improvements in colleague experience.

• colleague discount (10%–15%)
• pensions scheme and life cover
• performance-related bonus up to 20%
• private healthcare
• season ticket loans
• cycle to work scheme

• Design and run colleague listening initiatives and surveys
• Aggregate and interpret quantitative and qualitative data from multiple sources
• Translate feedback into practical engagement actions and leadership action plans
• Influence senior stakeholders and prepare clear briefings and leadership-focused outputs
• Coordinate multiple workstreams with high accuracy and autonomy
• Support leadership listening sessions and improve reach to non-email users

• Experience designing and running employee surveys (set-up, deployment, data management, analysis, reporting)
• Ability to manage large datasets and translate findings into narratives and recommendations
• Proven track record turning colleague feedback into actionable improvements
• Experience influencing senior stakeholders and delivering briefings for leadership
• Ability to manage multiple priorities and adapt to changing stakeholder needs

• stakeholder management
• strong communication and storytelling
• high attention to detail
• survey design and analytics
• data integration and storytelling
• qualitative and quantitative analysis