Senior Business Analyst - Payments

Role Summary We are seeking a data-driven Senior Business Analyst - Payments to deliver actionable insights across our end-to-end payment ecosystem. This role focuses on analyzing large-scale transactional data, improving payment visibility, and partnering cross-functionally to drive informed decision-making. This position is ideal for an analyst who thrives in high-volume data environments and can translate complex payment flows into clear business insights that support Finance, Product, Engineering, and Operations.

Key Responsibilities End-to-End Payment Analytics Analyze large, high-volume transactional datasets to identify trends, performance gaps, and optimization opportunities Develop reporting on key payments KPIs including processing volumes, margin analysis, pricing economics, customer penetration, and processing costs Conduct root cause analysis on anomalies and emerging trends Provide data-backed recommendations to improve payment performance and transparency Reporting & Data Governance Build and maintain dashboards and recurring executive-level reporting Ensure consistency and integrity of payment data across systems Partner with Data Engineers and Architects to define data models, tracking requirements, and metric definitions Support financial reconciliation and cost analysis initiatives Cross-Functional Partnership Translate business needs into data and reporting requirements Collaborate with Product and Engineering teams to ensure accurate data capture and instrumentation Support new payment initiatives from a reporting and analytics readiness perspective Communicate complex findings clearly to technical and non-technical stakeholders Qualifications 5-7 years of experience in business or data analysis, preferably in payments, fintech, SaaS, or e-commerce Strong experience working with large transactional datasets; Payments preferred Experience partnering with Data Engineering and Architecture teams Strong knowledge of database environments; Redshift and SQL skills preferred Strong analytical, problem-solving, and communication skills What Success Looks Like Clear, trusted payment reporting used across Finance, Product, and Operations Improved visibility into payment performance and cost drivers Actionable insights that influence product and operational decisions Standardized, well-defined payment metrics and data governance practices #J-18808-Ljbffr