Senior Business Analyst_Opentext

Job Details

Must Have Skills:

• Senior Business Analyst with OpenText ECM programs - including Content Suite, xECM, InfoArchive

Nice To Have Skills

• Strong exposure to Cloud and SaaS delivery models, including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).
• Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.

Detailed Job Description

8plus years experience as a Senior Business Analyst, leading complex digital and integration initiatives across enterprise programs. Demonstrated delivery experience on large-scale OpenText ECM programs - including Content Suite, xECM, InfoArchive, with strong capability in content analysis, migration strategy, metadata modelling, retention/records, and integration patterns. Strong exposure to Cloud and SaaS delivery models, including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).

Deep Experience Defining API-level Requirements, Covering

• Request/response structures and validation
• Error handling and exception scenarios
• Data mapping across upstream/downstream systems
• Authentication/authorization flows (OAuth, SAML, etc.)
• Performance, scalability, versioning and integration best practices
• Hands-on proficiency with Postman and Swagger/OpenAPI specs for exploring, validating, and testing APIs and integration endpoints.
• Strong ability to facilitate workshops, lead requirement discovery, and translate business needs into clear functional specifications, user stories, and acceptance criteria.
• Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.
• Experience working across multi-disciplinary teams, ensuring traceability, gap analysis, and end-to-end requirements governance for ECM transformations.
• Exposure to the insurance domain, including understanding of policy, claims, customer data, regulatory and compliance-driven document processes.

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