Senior Business Analyst

Business Analyst IV – Senior Business Analyst

Position Type:

On‑site Hybrid (Mon, Tue & Thu in office)

About the Role

We are seeking a Senior Business Analyst – Business Engagement & Technology Planning (Liquid Pipelines) to join our team. This role partners with stakeholders across the Liquid Pipelines business and Technology & Information Services (TIS) to identify needs, analyze processes, define requirements, and deliver technology solutions that drive strategic priorities and operational goals.

The ideal candidate combines business analysis, stakeholder engagement, transformation, and consulting expertise. They are comfortable with ambiguity, skilled at engaging senior leaders, and adept at translating complex challenges into actionable solutions. Experience in consulting/professional services and exposure to energy, utility, or pipeline operations is highly valued.

Key Responsibilities

• Engage stakeholders to understand strategic objectives, operational priorities, and technology needs.
• Elicit, document, analyze, and validate business, functional, and non‑functional requirements.
• Facilitate workshops, interviews, and discovery sessions to identify process improvement opportunities.
• Analyze current‑state processes, workflows, and systems; recommend improvements for efficiency, data quality, and user experience.
• Develop business cases, process maps, user stories, requirements documentation, and acceptance criteria.
• Collaborate with solution architects, project teams, vendors, and stakeholders to align solutions with business objectives.
• Prioritize and evaluate technology requests/projects based on business value, risk, and strategic alignment.
• Apply consulting methodologies and business analysis best practices to assess opportunities and provide recommendations.
• Support solution design reviews, testing, user acceptance, and implementation planning.
• Provide analytical insights and recommendations for decision‑making and continuous improvement.
• Assist with change management and stakeholder communications.
• Monitor solution performance and stakeholder feedback to identify enhancements.
• Maintain strong relationships with business, operational, and technology stakeholders.

Preferred/Asset Qualifications

• Experience in pipeline operations, energy, transportation, utilities, or large‑scale operational settings.
• Knowledge of Liquid Pipelines operations, integrity management, engineering, commercial services, field operations, or asset management.

Key Accountabilities

• Act as a trusted advisor between Liquid Pipelines business and TIS.
• Ensure business requirements are clearly defined, validated, and aligned with strategy.
• Identify and recommend process improvements and digital enablement opportunities.
• Support delivery and adoption of technology solutions that deliver measurable business value.
• Foster cross‑functional collaboration for desired outcomes.
• Apply consulting and analysis methodologies to support transformation and modernization.
• Guide business optimization through technology enablement, change management, and continuous improvement.

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