Senior Business Analyst at Reliance
Reliance Home Comfort
Job Description
Advance your career with Reliance as a Senior Business Analyst, specializing in billing and customer engagement analytics. Leverage your analytical skills to make impactful recommendations and drive business performance. In this role, you will help develop vital insights that enhance customer interactions.
Collaborate with diverse teams to analyze financial trends and monitor key performance indicators. You will contribute to strategic decision-making processes, ensuring your recommendations add genuine value to the organization. Key Responsibilities: โข Analyze applications impacting billing and communication processes โข Identify financial opportunities and key trends within data โข Partner with teams to monitor essential performance metrics โข Provide actionable recommendations for business solutions โข Support auditing and reporting for billing processes Requirements: โข Minimum of 2 years in analysis or business support โข Skilled designation or advanced degree (CPA, CFA) โข Proficient in Microsoft Suite and SQL โข Experience with billing software like SAP S/4HANA โข Excellent analytical and communication skills Impact customer engagement and drive performance with your insights as a Senior Business Analyst at Reliance. #J-18808-Ljbffr