Security Trust Analyst

Job Description Summary

At RingCentral, security, global availability, and always-on reliability are core differentiators.

RingCentral services must deliver robust functionality that is secure,reliable, and trusted by

customers, no matter where they are. RingCentral’s Security team, partners closely with

relevant teams such as network, application, and product teams to embed security across our

products, services, and third party ecosystems.

Within Information Security, the Security Trust team focuses on trust and enablement: creating

Security Trust assets that communicate RingCentral’s security posture, managing third-party

risk, and fostering confidence among customers, partners, and the public.

The Security Trust Analyst plays a critical role in helping ensure the security, reliability, and

integrity of RingCentral’s products, services, and vendors. This role supports both customer

assurance and third party risk management (TPRM) by translating complex legal, regulatory,

and security requirements into actionable controls, assessments, and documentation that guide

customer and sales engagements, and vendor evaluations. This position helps mitigate risk and

ensure compliance is integrated into every stage of the customer and vendor lifecycle.This is an

exciting opportunity to grow within a security concentration that is quickly evolving and bridges

security, risk, and trust. The ideal candidate is a professional who is excited by the explosion of

advancements occurring in security, data, and artificial intelligence. As a member of the team,

creative thinking, a solid work ethic, and a passion for developing and delivering great solutions

are a must.

Work Location: Bangalore

Work Mode: Hybrid

Responsibilities:

● Customer and Trust Enablement

○ Collaborate cross functionally with Security, Legal, Sales, and Product teams to enable

transparent and efficient customer engagements.

○ Review and approve customer facing materials such as RFPs, questionnaires, and

whitepapers to verify the accuracy of security and compliance information.

○ Maintain and improve the library of customer assurance materials, including

certifications, security summaries, and trust documentation.

○ Translate complex security and compliance topics into clear, customer-friendly language

that builds confidence in RingCentral’s posture.

● Third-Party Risk Management (TPRM)

○ Conduct vendor security assessments, including collecting and evaluating security

documentation.

○ Identify, document, and track vendor risk through the assessment lifecycle ensuring

appropriate remediation and ongoing monitoring.

○ Partner with Legal and Procurement teams to ensure security and risk requirements are

integrated into contracting and the vendor management process.

○ Develop reports and metrics to communicate vendor risk trends, remediation progress,

and program performance to leadership.

○ Continuously improve assessment workflows to enhance efficiency, transparency, and

alignment within RingCentral’s risk appetite.

● Governance and Continuous Improvement

○ Promote adoption of security and trust processes through training, documentation, and

communication initiatives.

○ Collaborate with internal Audit and Compliance teams to support audits, certifications,

and evidence collection activities.

○ Support the development and maintenance of security policies, standards, and

procedures related to vendor management and customer assurance.

○ Identify emerging risks and technologies, process gaps, and opportunities to strengthen

RingCentral’s overall trust and risk management practices.

Qualifications:

● 3+ years of professional experience in a Security, Risk, or Enablement role with a focus on

Governance, Risk, and Compliance (GRC), Third-Party Risk Management (TPRM), or

Security Trust.

● Strong understanding of enterprise security principles, vendor risk management, and

compliance/industry best practices.

● Working knowledge of Python, Javascript, R to support API integrations

● Demonstrated experience using automation or AI driven tools to streamline security

assessments, reporting, or assurance processes.

● Technical Writing: Exceptional written communication and attention to detail, with the ability

to translate complex security concepts into clear, accurate, and customer facing

documentation.

● Proven ability to partner with Sales, Legal, Privacy, and Engineering to improve customer

assurance workflows and promote adoption of security initiatives.

● Strong problem-solving and data analysis skills with the ability to interpret and visualize

security metrics for leadership reporting.

● Strong communication and interpersonal skills with the ability to explain complex security

concepts to technical and non-technical audiences.

● Ability to work independently and as part of a team.

● Bachelor's degree in Computer Science, Information Security, or a related technical field,or

equivalent practical experience.

Bonus Points (Nice to Have):

● Relevant security certifications such as CISA.

● Experience working in a fast paced SaaS or cloud based environment.

● Experience with automation platforms, workflow orchestration, or AI for GRC or TPRM.

● Familiarity with security and compliance frameworks( e.g., SOC 2, ISO 27001,NIST).