SAP Manager

Bachelor’s degree in business, Commerce,

Information Technology, or a related field.

Proof of Certification(s) must be submitted with

Minimum seven (7) years of progressive SAP

both implementation and sustainment, with at

least four (4) years providing senior-level

guidance in complex enterprise environments.

Provide examples outlining where and how these

skills and knowledge have been demonstrated. 3 per cent

Demonstrated expertise in SAP SuccessFactors,

including Employee Central (EC), Employee

Central Benefits (ECB), and Employee Central

Payroll (ECP), with hands-on experience

supporting payroll integrations and workforce

management systems such as Workforce

Software.

Provide examples outlining where and how these

skills and knowledge have been demonstrated. 3 per cent

Hands-on expertise with modules such as SuccessFactors, S/4HANA Finance, Procurement, Concur, and Workforce Software. Provide examples outlining where and how these skills and knowledge have been demonstrated. 3 per cent

Proven experience designing, implementing, and

supporting SAP integrations using modern

integration patterns and platforms, including APIs,

middleware, and SAP integration tools.

Provide examples outlining where and how these

skills and knowledge have been demonstrated. 3 per cent

Strong functional expertise in HR and Payroll, with working knowledge or experience in Finance and Procurement processes (e.g., GL, AP/AR, Procure-to-Pay). Provide examples outlining where and how these skills and knowledge have been demonstrated. 3 per cent

Experience with SAP S/4HANA and/or SAP

Concur implementations or solution design is

highly desirable.

Provide examples outlining where and how

these skills and knowledge have been

demonstrated. 3 per cent

Demonstrated experience supporting SAP

Cloud solutions, including SAP

SuccessFactors, SAP Business Technology

Platform (BTP), SAP Integration Suite, SAP

Cloud Identity Services, and other SAP

SaaS/PaaS offerings. Possesses sufficient

cloud architecture awareness to collaborate

effectively with Enterprise Architecture,

Cybersecurity, and Infrastructure teams on

solution design, integration, security, and

operational support requirements.

Provide examples outlining where and how

these skills and knowledge have been

demonstrated. 2 per cent

Working knowledge of cloud architecture

principles, including identity and access

management, network connectivity, tenant

strategy, high availability, disaster recovery,

integration patterns, and environment

management within SAP cloud ecosystems.

and providing solution recommendations is

considered an asset.

Provide examples outlining where and how

these skills and knowledge have been

demonstrated. 1 per cent

Hands-on experience with IT Service

Management (ITSM) frameworks aligned

with ITIL principles, including incident,

problem, change, and release management.

Provide examples outlining where and how

these skills and knowledge have been

demonstrated. 1 per cent

Practical experience using ServiceNow, Azure

DevOps and SAP4Me for ticket management,

workflow automation, and service delivery,

including integration with SAP environments.

Provide examples outlining where and how

these skills and knowledge have been

demonstrated. 1 per cent

Strong technical knowledge of the SAP ecosystem, including SAP Business Technology Platform (BTP), SAP Integration Suite, and API-based integration architectures. Provide examples outlining where and how these skills and knowledge have been demonstrated. 2 per cent

Experience with enterprise governance and

delivery frameworks, including familiarity with

SAP Activate, COBIT, or similar

methodologies.

Provide examples outlining where and how

these skills and knowledge have been

demonstrated. 1 per cent

Understanding of cybersecurity, identity and access management, segregation of duties, audit controls, and data governance within SAP environments. Provide examples outlining where and how these skills and knowledge have been demonstrated. 1 per cent

Demonstrated ability to analyze complex issues,

perform root cause analysis, and deliver

practical, scalable solutions across functional

and technical domains.

Provide examples outlining where and how these

skills and knowledge have been demonstrated. 2 per cent

Strong communication skills with the ability to

translate complex technical concepts into

business-friendly language for stakeholders at

all levels.

Provide examples outlining where and how these

skills and knowledge have been demonstrated. 2 per cent

Proven experience working with vendors,

implementation partners, AMS providers, and

cross-functional teams, with the ability to

influence outcomes and ensure alignment with

Provide examples outlining where and how these

skills and knowledge have been demonstrated. 1 per cent

Ability to balance strategic thinking with hands-

on delivery and operational support, ensuring

both immediate issue resolution and long-term

Provide examples outlining where and how these

skills and knowledge have been demonstrated. 1 per cent

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