Salesforce Admin & Developer (Service Cloud)

Overview

In this role you will manage and develop Salesforce Sales Cloud applications to enhance service delivery, collaborating with cross-functional teams to solve business needs. You will perform system maintenance, updates, and user training to ensure optimal functionality, and analyze data to drive improvements in service processes. The position offers growth in a supportive, collaborative culture focused on creativity and continuous learning.

Hybrid, permanente role leveraging Salesforce and Agresso to impact operations.

• Pension
• 401(K) Match
• Pension Contributions

• Manage and develop Salesforce Sales Cloud applications to enhance service delivery
• Collaborate with cross-functional teams to identify and implement solutions for business needs
• Conduct regular system maintenance, updates, and user training to ensure optimal functionality
• Analyze and interpret data to drive strategic improvements within service processes

• Salesforce Sales Cloud
• Sales Cloud experience
• Service Cloud familiarity
• data analysis
• user training
• collaboration

• collaboration
• communication
• continuous improvement
• Salesforce Sales Cloud
• Service Cloud
• Agresso