Sales Project Coordinator

• Supporting Regional Sales Managers throughout the sales and project lifecycle
• Coordinating customer projects from order through to completion
• Acting as a central point of contact for customers and internal departments
• Monitoring project progress and ensuring key milestones are achieved
• Coordinating information between Sales, Technical, Customer Services, Logistics and Manufacturing
• Preparing quotations, project documentation and customer correspondence
• Maintaining accurate CRM records and project trackers
• Scheduling meetings and coordinating follow-up actions
• Managing customer enquiries and ensuring timely responses
• Identifying potential project risks or delays and escalating where appropriate
• Producing reports and updates for the Sales leadership team
• Supporting continuous improvement of project processes
• Post holder may also be required to undertake other related duties not listed in this Job Description from time to time according to the needs of the business.
• Construction knowledge and understanding of building products and systems
• Experience using CRM/ERP systems
• Project coordination or project administration experience
• Familiarity with technical documentation and project specifications
• Understanding of the construction project lifecycle
• Excellent organisational skills
• Strong attention to detail
• Ability to prioritise multiple projects
• Excellent written and verbal communication
• Experience coordinating multiple stakeholders
• A proactive approach to problem solving
• Customer-focused mindset
• Very good IT skills, GCSEs (or equivalent) including English and Maths (Grade C/4 and above)
• Previous experience in a project coordination, sales support, customer service or administrative role
• Experience using CRM/ERP systems
• IT literacy - Microsoft/Word/Excel/CAD/Rive
• Understanding of construction project lifecycle
• Understanding of building products & system build-up
• Ability to manage multiple priorities and projects while meeting deadlines
• Customer and people skills

The Benx Group of companies - a leading manufacturer and supplier of specialist building materials, supplying innovative products, systems, and services to the building facades sector - is seeking to appoint a motivated and skilled Project Coordinator to join our Sales department based in Stoke.

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