Sales Manager - Backend Sales

Role Summary: The Sales Manager (Department Head Role) drives overall sales vision, business expansion, market positioning, and long-term revenue growth while building a high-performance sales organization. Key Responsibilities Define annual sales strategy aligned with company objectives. Drive expansion into new markets and partnerships.

Manage key strategic clients and high-value negotiations. Build scalable sales structures and reporting hierarchies. Develop succession planning and leadership pipeline.

Foster a performance-driven sales culture. Forecast revenue and manage sales budgeting. Optimize pricing strategy and product positioning.

Ensure sustained profitability and growth. Review departmental KPIs and dashboards. Implement corrective action plans where required.

Maintain alignment between Sales, Operations, and Management. Lead leadership coaching programs. Identify training needs and capability development initiatives.

Qualifications Bachelor’s Degree mandatory; MBA in Sales/Marketing/Business Management strongly preferred. 10+ years of experience in travel sales, DMC, or tourism industry. Proven experience leading large sales teams. Demonstrated success in revenue growth and business expansion.

Core Competencies Strategic leadership | Revenue ownership mindset | Organizational development | High-level negotiation | Market vision & innovation | Leadership influence | Change management