Sales Engineer

Responsibilities

• Pre-sales Support: Collaborate with the sales team to identify opportunities, design technical solutions based on the company’s products, participate in customer meetings, and conduct detailed technical demonstrations (demos).
• Post-sales Support: Document proposed solutions and ensure their proper implementation, assisting the customer through the transition and solving any technical inquiries that may arise.
• Solution Design and Documentation: Create customized technical solutions for each customer and document them to ensure clarity in implementation, aligning customer expectations with our capabilities.
• Collaboration with Internal Teams: Maintain close relationships with product and technical teams to communicate customer feedback and needs, contributing to the continuous development of the platform.
• Presentations and Training: Conduct demos, presentations, and training sessions for both customers and internal teams, ensuring that everyone fully understands and leverages the products and services.

Requirements

• Previous experience in a Sales Engineering, Solutions Architect, or similar technical-commercial role.
• Exceptional communication skills and the ability to explain technical concepts to non-technical audiences.
• Experience in creating technical solutions and detailed documentation.
• Knowledge in payments.
• Plus: issuing and remittances.
• Fluent in English and Spanish (both written and spoken).
• Ability to work with multidisciplinary teams and manage multiple projects simultaneously.
• Customer-oriented mindset, with problem-solving skills and attention to detail.

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