Sales Development Representative (Trilingual)

We are looking for a Trilingual Sales Development Representative based in Medellín to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.

Languages Required: English B2 and Portuguese B2

You Have

• 1 year of experience working in a Consultative sales environment (B2B experience is desirable).
• English proficiency at the B2+ level (spoken and written).
• Strong experience in cold calling and lead prospecting within a B2B environment.
• Technical aptitude with the ability to quickly understand products and services.
• Experience handling high-volume outbound calling.
• Strong problem-solving and objection-handling skills.
• Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).

You Will

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
• Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
• Manage competitive pressures and handle objections to retain existing customers and acquire new ones.
• Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.
• Collaborate closely with your team and management to ensure a professional and consistent customer experience.
• Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
• Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
• Work as part of a sales team and report directly to a Sales Manager.

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