Sales Coordinator

We are looking for a proactive and organized Sales Coordinator to support the sales team in managing customer requirements, quotations, orders, documentation and day-to-day sales coordination. The candidate will be responsible for ensuring smooth communication between customers, sales, production, dispatch and other internal departments.

Key Responsibilities

• Coordinate with the sales team and customers regarding enquiries, quotations and orders.
• Prepare and share quotations, proposals and other sales-related documents.
• Follow up with customers regarding quotations, purchase orders and order confirmations.
• Process and maintain sales orders and ensure timely coordination for order execution.
• Coordinate with production, purchase, dispatch and accounts teams for smooth order processing.
• Maintain customer databases, sales records and daily/weekly/monthly MIS reports.
• Track order status, delivery schedules and dispatch updates.
• Handle customer queries and coordinate with the concerned departments for resolution.
• Maintain proper records of quotations, purchase orders, invoices and other sales documents.
• Follow up on pending payments and coordinate with the accounts team when required.
• Support the sales team with documentation and administrative activities.
• Coordinate meetings, customer requirements and sales follow-ups.
• Ensure timely communication of customer requirements to the concerned internal teams.