Sales Consultant

Reporting To Store Manager / Assistant Manager About the Business Sonny's Jewellers is a well-established luxury jewellery business. We specialise in offering a wide range of fine jewellery, including bespoke, custom-designed pieces crafted to the highest standards. Our reputation is built on exceptional craftsmanship, premium materials, and a highly personalised customer experience.

Sonny's Jewellers is a national award-winning luxury jewellery business and one of three independently branded boutiques owned and operated by the same family. Each store has its own unique identity and specialism, allowing us to offer a diverse and distinctive range of products and services across all locations. Core Values “We act with fairness, caring and respect in everything we do and prove ourselves to be reliable in every situation” About the Role We are seeking a driven and customer-focused Sales Consultant to join our award-winning team.

This role is centred on delivering an exceptional, luxury retail experience,guiding clients to make confident, informed purchasing decisions, from everyday pieces to bespoke, high-value designs. While a passion for jewellery is welcomed, we are particularly interested in candidates with a background in luxury retail , as full product training will be provided. You will play a key role in achieving and exceeding sales targets, building lasting client relationships, and delivering a premium, personalised service at every stage of the customer journey.

Key Responsibilities Deliver a luxury, tailored customer experience that exceeds expectations Achieve and exceed individual and store sales targets Guide customers through product selections and bespoke design consultations Build, manage, and grow your personal client portfolio Maintain consistent communication with clients throughout their journey Maximise every sales opportunity through expert advice and upselling Liaise with internal teams to ensure seamless order fulfilment Maintain high standards of store presentation and professionalism About You We are looking for someone who is: Experienced in luxury or premium retail sales (jewellery experience not essential) Confident, enthusiastic, and highly sales-driven A strong communicator with excellent interpersonal skills Well-presented, professional, and detail-oriented Motivated, proactive, and able to use initiative A team player who thrives in a fast-paced, target-driven environment Comfortable using technology and retail systems Desirable (but not essential) Experience with high-value or consultative sales Background in bespoke or made-to-order products Visual merchandising experience Advanced selling or negotiation skills What We Offer Basicsalary with uncapped commission Performance-based bonus opportunities Full product and sales training Ongoing development and career progression The opportunity to join an award-winning, premium brand known for quality and creativity Benefits Employee Assistance Program, access to Bright Exchange, 28 days annual leave plus company pension. Working Hours 37.5 hours per week Two days off during the week Why Join Us? This is more than a salesrole,it’s an opportunity to become part of a brand that blends heritage with modern luxury.

You’ll be empowered to build meaningful client relationships, develop specialist expertise, and play a key role in a high-performing team. #J-18808-Ljbffr