Sales Assistant

About Philipp Plein:

Philipp Plein is an international luxury brand known for its bold style, creative energy, and strong brand identity. With a global presence, the brand delivers a premium retail experience where product excellence, outstanding service, and strong client relationships are key.

Your mission:

As a Sales Assistant in our flagship store, you will be a brand ambassador, delivering an outstanding luxury customer experience, building long-term relationships with local and international clients, and contributing to the overall store performance.

Key responsibilities:

• Deliver exceptional customer service and a personalized luxury experience.
• Achieve individual and team targets (sales, UPT, ATV, conversion, etc.).
• Acquire, retain, and follow up with clients through CRM (clienteling).
• Master the sales ceremony: product storytelling, styling, cross-selling.
• Maintain high standards in visual merchandising, tidiness, replenishment, and product care.
• Support stock deliveries, inventory control, and daily operational tasks.
• Contribute to a positive, proactive, service-driven team environment.

Must-have requirements:

• Minimum 3 years of sales experience (premium/luxury retail preferred).
• Fluent English (mandatory).
• Strong customer focus, excellent communication skills, proactive attitude.
• Comfortable working with targets and high standards.

Nice to have:

• Flagship / high international traffic experience.
• CRM/clienteling experience.
• Additional languages (French, Italian, Arabic, Russian, etc.).

We offer:

• The opportunity to join an international luxury brand.
• A dynamic, high-standard environment focused on service excellence.
• Training, development and growth opportunities.
• Compensation aligned with experience.

How to apply:

• Apply with your updated CV. (Optional: add a short note about your premium customer service and sales experience.)

Send your cv: [email protected]