Sales Assistant/ Office Admin

Australian Plastic Fabricators – Silverwater NSW

We are looking for an enthusiastic and self-motivated individual to join our sales team at Silverwater office

The key responsibility of this role include:

• Providing great professional customer service and responding to inbound telephone customer calls and emails queries.
• Ensure customers are kept informed and expectations are met and exceeded.
• Engaging with customers to understand their needs and requirements in a friendly & professional manner offering them support & solutions.
• Maintaining relationships with current and potential customers to ensure customer satisfaction and future business opportunities.
• Undertake admin duties ensuring you represent our brand to a high professional standard in dealings with our external clients, internal staff and office visitors.
• Assist the with quotations, estimation, invoicing and regular marketing.
• Entering & processing orders to be released to production.
• Provide support to other office and factory staff, sales consultants and management.
• Assist with procurement and stock control where required.
• Manage & maintain relevant database and timely update the information systems.
• As part of the team ensure all goods are supplied within acceptable time frames as requested by customers.
• Other duties as requested.

To succeed in this role you will ideally need,

• Previous customer service/internal sales/admin experience is advantageous.
• Previous office administration and quotation experience would be highly regarded
• Ability to multi-task and work effectively in a busy and fast paced environment.
• Exceptional written and verbal communication skills.
• High level of accuracy and attention to detail.
• Excellent organizational skills and ability to manage their time effectively without supervision.
• Proactive and enthusiastic attitude.
• Ability to work both independently with initiative, and as a team member.

Excellent remuneration offered in proportion to skills and experience.

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