Sales and Marketing Manager

About Us

ComfyHome Heating Cooling is a Melbourne-based specialist in residential and commercial heating and cooling solutions, delivering reliable, affordable and customer-focused services across the Melbourne market. With extensive industry experience, we provide high-quality residential installation, repair and maintenance services for all leading brands in the industry, including evaporative cooling, split systems, gas ducted heating, and refrigerated heating and cooling solutions. As part of our strategic expansion and commitment to long-term growth, we are excited to launch Absolute Zero Refrig in Brisbane.

This new venture will focus on delivering commercial HVAC solutions, including air conditioning chillers, VRF systems, and ventilation services for large-scale developments. With Brisbane experiencing significant infrastructure investment and growth ahead of the Olympic Games, Absolute Zero Refrig is well-positioned to support major commercial projects and strengthen our presence in Queensland's evolving construction and mechanical services market.

About the Role

We are seeking a dynamic, results-oriented Sales and Marketing Manager to develop and implement strategic sales and marketing plans, lead the sales and marketing team, and drive business growth and market expansion. This pivotal role oversees all sales and marketing functions, aligns sales objectives with marketing initiatives, and ensures the business achieves its revenue targets, market share goals and brand development objectives.

Key Responsibilities

1. Develop, implement and evaluate strategic sales and marketing plans to achieve organisational revenue, market share and growth targets.
2. Lead, manage and motivate the sales and marketing team, including setting individual performance targets, providing coaching and feedback, and monitoring team performance to ensure objectives are met.
3. Conduct market research and analysis to identify market trends, customer needs, competitor activities and potential business opportunities, and adjust sales and marketing strategies accordingly.
4. Oversee the development and execution of marketing campaigns to enhance brand awareness, generate leads and drive customer acquisition.
5. Manage key client relationships, negotiate contracts and pricing, and ensure high levels of customer satisfaction and retention to support long-term business growth.
6. Monitor and analyse sales performance data, prepare sales and marketing reports, and provide insights and recommendations to senior management for strategy refinement.
7. Develop and manage the sales and marketing budget, ensuring efficient allocation of resources and cost-effectiveness of all initiatives.
8. Establish and maintain relationships with external partners, suppliers, media outlets and industry stakeholders to support marketing and sales activities.

Essential Skills & Experience

1. At least 7 years of proven experience in a Sales and Marketing Manager role or similar senior leadership position.
2. Strong market research, analytical and problem-solving skills, with the ability to interpret market data and adjust strategies to meet business objectives.
3. Excellent communication, negotiation and stakeholder liaison skills, with the ability to engage effectively with internal teams, clients, external partners and senior management.
4. Proficiency in marketing management systems, with strong attention to detail, strategic thinking and a results-driven approach to work.
5. Strong leadership and team management skills, with the ability to motivate, coach and develop a high-performing sales and marketing team.
6. Good track record of consistently achieving sales and growth targets, with proven ability to drive revenue increment and market share expansion.

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