Sales Administrator

Sales Administrator – Estate Agency Hackney, London Monday to Friday Up to £32,000 basic We are looking for an organised, proactive, and detail-oriented Sales Administrator to join our busy estate agency team in Hackney. This is a key role supporting the sales department and overseeing the full sales progression process from offer agreed through to completion. Key Responsibilities Managing the full residential sales process from offer accepted to completion Carrying out Anti-Money Laundering (AML) checks and ensuring compliance with all regulations Completing property risk assessments and compliance documentation Preparing and issuing offer letters and sales memorandums Progressing sales and maintaining regular communication with buyers, sellers, solicitors, brokers, and surveyors Chasing outstanding paperwork and proactively resolving delays within the chain Providing regular updates to all parties throughout the transaction process Maintaining accurate records on CRM and property software systems Supporting negotiators and management with administrative duties Ensuring GDPR and compliance standards are adhered to at all times Handling incoming enquiries and delivering a high level of customer service General office administration and branch support Requirements Previous experience within estate agency sales administration or sales progression Strong understanding of the residential property sales process Experience conducting AML checks and handling compliance procedures Excellent organisational skills and attention to detail Ability to manage multiple transactions in a fast-paced environment Strong communication and problem-solving skills Proficient in Microsoft Office and estate agency CRM systems Professional, reliable, and customer-focused approach Desirable Knowledge of the Hackney and East London property market Experience using Alto, Reapit, or similar estate agency software Previous sales progression experience preferred