Rooms Division Manager in Revelstoke
Basecamp
Job Description
Elevate guest experiences as a Rooms Division Manager at Basecamp in Revelstoke, BC. Oversee operations, manage teams, and uphold service excellence in a beautiful mountain setting. Join Basecamp, a boutique hotel chain committed to delivering exceptional guest service in Revelstoke.
As a Rooms Division Manager, you will work closely with the Regional General Manager to ensure operational efficiency, high standards of service, and cleanliness. This full-time role requires overseeing the Housekeeping and Guest Services teams while implementing SOPs that align with our brandβs vision. Key Responsibilities: β’ Recruit and onboard talented team members β’ Conduct staff training that enhances service quality β’ Monitor cleanliness and service standards consistently β’ Analyze guest feedback to improve experiences β’ Oversee daily operations aligning them with occupancy targets Requirements: β’ 1+ years in hospitality leadership β’ Knowledge of guest service and housekeeping standards β’ Strong communication and organizational skills β’ Proficiency in property management systems β’ Physically able to perform property walkthroughs Contribute to a welcoming Basecamp culture and enhance the guest journey in stunning Revelstoke. #J-18808-Ljbffr