Retail Team Leader - Department Manager
Kent Building Supplies
Job Description
Join KENT as a Department Manager and lead a dedicated team. Drive excellence in customer service and optimize sales performance through effective leadership. In this role, you will focus on operational excellence while cultivating a customer-centric environment.
Lead associates by setting high standards in safety, merchandising, and service. Your ability to analyze performance metrics and implement action plans will be crucial for achieving sales targets while developing your team through consistent coaching and support. Key Responsibilities: โข Set the example in safety and visual merchandising standards โข Engage customers to drive sales and meet performance metrics โข Clearly communicate priorities and provide necessary support โข Coach team members with performance feedback โข Handle associate and customer concerns professionally Requirements: โข Experience leading teams in fast-paced retail environments โข Strong organization and problem-solving abilities โข Commitment to customer service and achieving sales goals โข Preferred experience in retail sales and team supervision โข CSA-approved steel-toed footwear required on shift Make a significant impact on sales and customer satisfaction at KENT as a skilled Department Manager. #J-18808-Ljbffr