Retail Operations Assistant Manager at Northland

Elevate retail management at Northland Properties as an Assistant Manager for Store Operations. Drive sales, lead teams, and enhance guest experiences at Grouse Mountain. As a pivotal role in Vancouver's premier attraction, the Assistant Manager, Store Operations is responsible for executing daily retail operations and managing a diverse team.

You'll lead Retail Supervisors and Associates to ensure customer service excellence while monitoring sales performance. This position requires strong leadership and effective communication skills to foster a positive team culture and achieve key performance indicators. Key Responsibilities: • Oversee daily operations ensuring efficiency and excellence • Coach and develop retail supervisors and associates • Drive a guest-first service culture with strong feedback processing • Monitor sales performance and departmental KPIs • Collaborate on inventory management and loss prevention Requirements: • 2 years of retail operations experience • 2 years in a leadership role • Strong customer service and team leadership skills • Experience with POS systems and Microsoft Office • Ability to lift 40 lbs and manage a fast-paced environment Lead and inspire your retail team while enhancing guest experiences at Northland Properties. #J-18808-Ljbffr