Restaurant General Manager

We are seeking a dynamic and service-driven General Manager to lead the day-to-day operations of a high-volume, upscale neighborhood steakhouse generating approximately $10 million in annual revenue. This role is responsible for ensuring operational excellence across all departments while cultivating a hospitality-first culture that reflects our standards for professionalism, consistency, and guest experience. The General Manager will oversee all Front-of-House operations while working collaboratively with the Executive Chef and ownership to align service execution with financial performance and long-term strategic goals.

Primary Responsibilities Leadership & Culture Lead, mentor, and develop the restaurant’s management team across FOH, Bar, and Events Establish a culture of accountability, teamwork, and high hospitality standards Conduct regular performance evaluations and coaching sessions with department managers Oversee hiring, onboarding, and retention of hourly and salaried staff Serve as the visible leader on the floor during peak service periods Operational Oversight Direct all day-to-day restaurant operations to ensure consistency and efficiency Maintain and uphold service standards consistent with an upscale steakhouse environment Partner with culinary leadership to ensure alignment between FOH and BOH execution Oversee scheduling, service flow, and floor management Ensure successful planning and execution of private dining and special events Financial Management Manage labor scheduling to meet targeted labor cost percentages Monitor daily sales, weekly financial reports, and departmental KPIs Assist ownership with budgeting, forecasting, and cost-containment initiatives Maintain accountability for controllable expenses including labor and operating costs Work to drive revenue through improved guest experience and operational efficiencies Guest Experience Ensure consistent delivery of exceptional guest service Address guest feedback in real time and manage service recovery when needed Build and maintain relationships with neighborhood clientele and repeat guests Maintain a polished and professional dining room presence Compliance & Administration Ensure compliance with health, safety, and liquor licensing regulations Maintain operational SOPs and training protocols Oversee inventory control and purchasing processes Ensure accurate payroll, scheduling, and reporting procedures Qualifications 5+ years of experience as a General Manager or Assistant General Manager in a full-service, high-volume restaurant Experience managing operations with annual revenues of $5M+ Proven leadership ability in upscale or fine-dining environments Strong financial acumen with labor and cost control experience Excellent interpersonal and communication skills Availability to work evenings, weekends, and holidays as required Preferred Experience Steakhouse or polished casual dining experience Private dining or event oversight Tenure in a single-unit, ownership-led restaurant environment More detail about Local Steakhouse, please visit https://culinaryagents.com/entities/997560-Local-Steakhouse