Resolutions Analyst & Training Lead

Concord Servicing, LLC in Chandler, Arizona is looking for a detail-oriented Resolutions Analyst. This role involves managing customer inquiries, ensuring complete documentation, and collaborating with Operations and Compliance teams to maintain service quality. The ideal candidate will provide feedback on customer interactions and assist in training new team members, making recommendations for service improvements based on analysis.

Strong written communication skills and a background in customer service are essential for success in this role. #J-18808-Ljbffr