Resident Manager

Edison Properties is a property management company that has been in business for over 50 years providing apartments for rent ranging from cozy and comfortable bachelor apartments to luxurious penthouse suites in the Winnipeg market. We have a strong belief in giving back to our community and take pride in providing quality customer service based on a foundation of integrity and fairness. Job Summary The Resident Manager oversees the daily operation and administration of designated properties and/or acts as a Floating Manager looking after different properties of the company as per need basis, ensuring occupancy levels; cleanliness and safety standards are met.

They are the primary liaison between the tenants and the Property Managers and Maintenance staff. They also promote the Edison properties to prospective tenants by showing suites, advising of amenities and proactively addressing their questions and concerns. Resident Managers are required to live on site and be available for an on-call schedule.

Responsibilities Minimize Vacancies Promote the property to potential tenants Represent Edison Properties in the leasing process Conduct background investigations and finalize lease agreements Manage the potential tenant relationship Tenant Relationship Management Daily administration and operation of the designated properties Record related to tenancy such as parking, incidents, maintenance etc. Collect rents including current tenant delinquent accounts Complete incoming and outgoing condition reports ensuring proper charges for cleaning/repairs are listed and completed Enforce rules and regulations as per Edison Properties House Rules and the Rental Tenancy Branch (RTB) Cleanliness and Maintenance of the Property Liaison between the tenant and the maintenance team to ensure work is requested appropriately and follows up to ensure completeness Develop and implement schedules and procedures for cleanliness and safety inspections Coordinate outside work such as cleaning or snow removal. Responsible for caretaking tasks when caretakers are not on duty or when they are on call Purchase supplies and equipment for caretaker of property Ensure all parties including themselves adhere to health and safety standards and promote a healthy and safe work environment Management & Leadership Provide day‑to‑day leadership to team including hiring, training, coaching, mentoring, performance management (including discipline) to employee reports Schedule staff including on‑call duties and overtime if required Other Duties Other duties as may be assigned.

Requirements High School Graduate or Equivalent Preferred 3 years’ experience within the customer service area of hospitality or property management field at a supervisory level Knowledge of the Residential Tenancy Act Clear Criminal Records Check and Vulnerable Sector Check must be maintained Working knowledge of Word, Excel and Yardi (or other property management system) Required to wear personal protective equipment such as hard hats, boots or gloves when performing some tasks such as emptying waste containers Position may require time commitments outside normal hours of work to accommodate resident situations or to show suites to prospective tenants. On call is required as scheduled Hours of work: 8:00 am – 1:00 pm and 2:00 – 5:00 pm (1-hour unpaid lunch break) Benefits Competitive compensation and benefits program that includes 100% employer‑paid health and dental group benefits, a group DPSP/RRSP matching program, and a health care spending account. We provide a friendly and positive work environment and aim to make work a source of pride and personal fulfillment for our staff.

Equal Opportunity Employment We are an equal opportunity employer and are committed to providing accommodation in accordance with applicable human rights legislation. If you require accommodation during the recruitment process, please advise us and we will respond to it in due course. #J-18808-Ljbffr