Renewable Sales Executive

The Opportunity We’re looking for a confident, driven and customer-focused Membership Renewals & Sales Executive to join the Sales & Renewals Team within our Commercial Department at NAPIT . This is a key role within a well-established and growing organisation, responsible for maintaining and expanding our membership base of over 20,000 members. You’ll be speaking to existing members — handling inbound renewal enquiries and proactively contacting members to renew their membership while identifying opportunities to upsell and cross-sell additional products and services.

If you enjoy being on the front line of a successful business, building relationships, and having control over your earning potential through uncapped commission — this role could be for you. What You’ll Be Doing Answering inbound membership renewal calls Proactively contacting existing members to renew memberships Identifying and maximising upselling and cross‑selling opportunities Processing telephone sales transactions in line with GDPR and FSA policies Working towards personal and team sales targets & KPIs Logging activity and performance on internal systems and CRM Responding to customer emails professionally and promptly Processing renewals and completing associated administration Adapting to new products, initiatives and campaigns as required What We’re Looking For Confident, professional and articulate communicator Target‑driven with experience working towards KPIs Proficient in CRM systems, Microsoft Office (Word, Excel, PowerPoint) and Outlook Self‑motivated with excellent time management Strong organisational skills and attention to detail Commercially aware with the ability to identify opportunities Ability to prioritise workload and meet deadlinesComfortable working under pressure Strong relationship‑building skills Ability to analyse and interpret information Electrical industry knowledge or experience What You’ll Get Uncapped commission 33 days holiday (inclusive of bank holidays) Westfield healthcare Paid annual summer & winter company events Stable Monday–Friday working pattern (9:00am–5:00pm) Phenna Group is an Equal Opportunities Employer How To Apply Click the 'Apply Now' button below and submit your CV. #J-18808-Ljbffr