Receptionist / Admin

Sydney Styles Bathrooms and Kitchens – Hornsby NSW

Sydney Styles Bathrooms and Kitchens is a well-established Sydney renovation company specialising in bathroom and kitchen design and renovations. With showrooms across Sydney including Hornsby, Castle Hill and Erina, we support homeowners through every step of their renovation journey with expert design, trade, and project management services.

About the Role

We're seeking a customer-focused Receptionist / Admin Assistant to be the welcoming face of our Hornsby showroom. This front-of-house role combines reception duties, customer service, and general administration — ideal for someone who thrives on organisation and enjoys working directly with clients in a retail/showroom setting.

Key Responsibilities

Reception duties: greeting walk-in customers and visitors to the Hornsby showroom

Answering and directing phone calls and email enquiries (customer service focus)

Administration support: data entry and document preparation

Booking and managing appointments and consultations for the sales/design team

Maintaining showroom presentation, displays, and stock of brochures

Updating and maintaining the customer database/CRM

Ordering office and showroom supplies

Skills & Experience

Prior experience as a Receptionist, Administration Assistant, Office Coordinator, or in Customer Service (retail, showroom, or trades/construction industry highly regarded)

Strong communication and interpersonal skills

Confident, well-presented, and professional with clients

High attention to detail and strong organisational/time-management skills

Competent in Microsoft Office (Word, Excel, Outlook); CRM software experience a plus

Ability to multitask and prioritise in a fast-paced showroom environment

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