Reception/Administrator

Your new company
A well-established and growing business within the home improvement sector is seeking an Administrative Assistant to join their team in West Belfast. This is an excellent opportunity to join a busy office environment where you will play a key role in supporting day-to-day operations and delivering excellent customer service.

Your new role
As Administrative Assistant, you will be the first point of contact for customers and will provide essential administrative support to the business. Your duties will include:

• Answering incoming calls relating to maintenance enquiries and service requests
• Handling sales enquiries and directing customers appropriately
• Updating and maintaining the company's CRM system accurately
• Scheduling appointments and maintaining records
• Processing customer information and documentation
• Responding to email enquiries in a professional manner
• Providing general administrative support to the wider team
• Ensuring customer records and job information are kept up to date

What you'll need to succeed

• Previous experience in an administration, customer service, or office support role
• Strong communication and telephone manner
• Good IT skills, including experience using Microsoft Office packages
• Experience updating databases or CRM systems
• Excellent organisational skills and attention to detail
• Ability to manage multiple tasks in a busy office environment
• A professional and customer-focused approach

What you'll get in return

• Competitive pay rate of £12.71 per hour
• Full-time 9am - 4.30pm
• Parking on site

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Skills:
Admin Clerical Administration

Benefits:
£12.71 per hour

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