Quality Engineer

The Company:

Ryobi Aluminium Casting (UK) Ltd is an innovative, world class supplier of high quality, technically complex automotive components. Based in Carrickfergus, Ryobi Aluminium Casting (UK) Ltd is a proud member of the Ryobi Group. With the help of our Japanese parent company we can bring the latest technological advances to our European Customers.

Ryobis vision is to maintain a sustainable business by achieving the best results for our customers, maximising the potential of every employee through mutual respect, trust and teamwork. Our mission is to be the Number 1 Die Casting Company in Europe, to build upon our current customer base and increase market share, and to satisfy customer and shareholder requirements.

The role:

Ensure that all products and processes achieve the desired quality, safety, efficiency and reliability levels

External and internal defect review, analysis, reporting and improvement

Lead reject reduction both internal / external to achieve business targets by coordinating improvement actions and target completion dates with cross functional teams

Lead and develop improvement plans to reduce non-conforming (NCMR) product within production to achieve business targets

Perform routine internal quality audits to ensure process adherence to control plans and lead close out of all non-conformances

Control and manage 3rd party reworks at customers, with goal of leading and eliminating the defect at source (RAC UK) within shortest possible timeframe and agreeing lowest cost per part for the rework

Maintain customer relationship via ongoing liaison, support and complaint resolution

Facilitate timely response to open customer issues, ensure internal and external documentation is produced and maintained in response

Please see attached job description for more duties

Essential Criteria:

Third level qualification in an engineering/ technical discipline (Candidates with a lesser qualification, significant relevant experience and a demonstrated commitment to personal development will also be considered)

IT literate, and proficient in the use of MS Excel

Experience in the application of problem solving techniques

Experience within a manufacturing and/or customer-facing environment

Excellent analytical and problem solving skills

Excellent communication skills, both oral and written

Excellent presentation and negotiation skills

Ability to manage multiple tasks simultaneously whilst maintaining a high level of accuracy

Ability to work effectively on own initiative and effectively contribute within a team environment

Ability to see activities through to completion

Desirable Criteria:

Second European language

Company Benefits:

Competitive salary

Competitive shift premium for all shift roles

Generous employer pension contributions, starting at 7% Employer and rising to 14% Employer

A health cash plan

Discount scheme

Life assurance

Service-related holidays & Holiday Purchase Scheme

Employee assistance programme

Free car parking

Learning and Development opportunities and support

Ride to work scheme

Service awards

If you have previously applied for this role in the last 6 months, we will not be considering your application at this time.

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