Quality Assurance Automation Lead

Role Overview As a key member of the QA/Dev Team, we are looking for a hands-on, high caliber Senior QA automation engineer responsible for building scalable automation frameworks, leading release validation, and driving end-to-end quality for weekly feature releases for our next generation SimplifyVMS solution. This is a critical role designed for rapid career progression; you’ll initially design and implement the AI-first automation ecosystem and quickly scale into Lead, overseeing a lean high velocity team. You will serve as the primary point of contact during testing, overseeing the project lifecycle from requirements gathering to production go-live.

With a mix of technical expertise, functional knowledge, and strong stakeholder management, you will ensure each feature, test release drives quality for our customers. We value a hands-on, solutions-focused mindset, and a strong sense of ownership. If you thrive in dynamic environments, enjoy solving complex problems, and can balance technical detail with strategic delivery—this role is for you.

Key Responsibilities Techno-Functional Leadership: Design, build, and maintain a robust, scalable automated testing framework for web applications and APIs. Establish the technical vision for QA, including choosing the right tools (e.g., Playwright, Cypress, Selenium, RestAssured) aligned with a modern product stack. Integrate automated testing pipelines seamlessly into CI/CD workflows (Jenkins, GitHub Actions, GitLab, etc.).

Lead by example, writing clean, maintainable automation code while establishing coding standards and reviewing scripts from mid-level engineers. Collaborate with Product and Engineering leadership to define automated release criteria. Mentor, guide, and prepare to formally step into a leadership role managing the QA Team within a short timeframe.

Stakeholder Engagement: Build and maintain strong relationships with clients, internal teams, and external partners. Navigate and resolve complex stakeholder expectations. Clear Communication: Provide clear, concise updates to stakeholders at all levels.

Communicate effectively across distributed, remote, and hybrid teams. Executive Reporting: Present project status and KPIs to senior leadership through weekly program reviews and monthly steering committee (SteerCo) updates. Skills & Experience Technical Expertise: 5-7 years of core experience in software test automation, with a strong emphasis on both UI and API layer testing.

Expert-level programming skills in Java, Python, JavaScript, or TypeScript. Proven experience building automation frameworks from the ground up (not just maintaining existing ones). Strong understanding of enterprise platform architectures, multi-tenant databases, and microservices.

Excellent communication skills with natural leadership traits and a desire to take ownership of the QA function. SQL & Database Proficiency: Working experience with SQL and other relational databases for configuration and troubleshooting purposes. Educational Qualifications: Bachelor’s degree (BS/BA) in Computer Science, Engineering, or a related technical field, Foreign equivalent degrees are acceptable.

Stakeholder Management: Confident in managing both internal and external stakeholders with professionalism and poise. Communication & Mentorship: Excellent written and verbal communication skills. Ability to mentor and guide peers and junior team members.

Proactive & Results-Oriented: Self-motivated, detail-oriented, and committed to delivering high-quality results in fast-paced environments. Domain Knowledge: Experience in VMS/MSP platforms preferred.