QA Automation Manager (Generative AI and Playwright )

Job Description - QA Manager (Automation + GenAI) Position: QA Manager We are looking for a highly driven and technically strong QA Manager to lead quality engineering initiatives across modern web applications and AI-powered products. The ideal candidate should have strong expertise in test automation using Playwright with JavaScript, hands-on understanding of GenAI/LLM evaluation methodologies, and excellent stakeholder communication skills. This role requires someone who can thrive in a fast-paced, high-growth environment while building scalable quality processes and collaborating across engineering, product, and client teams.

Key Responsibilitie sLead and manage end-to-end Quality Assurance activities across multiple products and releases .Define and implement QA strategies, test plans, automation frameworks, and quality standards .Drive automation initiatives using Playwright and JavaScript for UI, API, and end-to-end testing .Establish scalable automation practices integrated with CI/CD pipelines .Validate and evaluate GenAI/LLM-based applications using metrics such as relevancy, faithfulness, contextual accuracy, hallucination detection, bias, and response quality .Collaborate with Product Managers, Engineering teams, Data/AI teams, and clients to ensure high-quality product delivery .Participate in requirement discussions and provide quality-focused inputs during early development stages .Manage defect lifecycle, root cause analysis, risk assessment, and release sign-offs .Build and mentor high-performing QA teams while promoting a strong quality culture .Work closely with clients and stakeholders to provide testing updates, quality reports, risk analysis, and release readiness communication .Adapt quickly to evolving priorities and support rapid product iterations in a fast-growing environment .Drive continuous improvement initiatives across testing processes, tools, and delivery practices .Ensure application performance, reliability, security, usability, and compliance standards are met .Track and report QA metrics, automation coverage, release quality, and operational efficiency . Required Skills & Qualificatio nsBachelor's degree in Computer Science, Engineering, or related fiel d.10+ years of experience in Software Testing/Quality Engineering with leadership experienc e.Strong hands-on experience with Playwright and JavaScript/TypeScript automation framework s.Good understanding of API testing, UI testing, regression testing, and CI/CD integratio n.Practical understanding of Large Language Models (LLMs), GenAI workflows, prompt validation, and AI evaluation concept s.Experience with LLM evaluation tools/frameworks such as DeepEval or equivalent is preferre d.Excellent client-facing communication and stakeholder management skill s.Strong collaboration and cross-functional coordination abilitie s.Ability to work effectively in fast-paced startup or high-growth environment s.Experience in Agile/Scrum development methodologie s.Strong analytical, problem-solving, and decision-making capabilitie s. Preferred Qualificati onsExperience testing AI-powered healthcare, SaaS, or enterprise applicatio ns.Exposure to cloud platforms such as AWS, Azure, or G CP.Knowledge of performance testing and security testing practic es.Familiarity with accessibility testing and modern quality engineering practic es.Experience building QA processes from scratch in scaling organizatio ns.

What We're Looking ForOwnership mindset with strong execution capabilit ies.Passion for innovation and modern quality engineering practi ces.Ability to balance technical depth with people leaders hip.Strong focus on delivering exceptional product quality and customer experie nce.