Property Manager

Contract Position Title: Property Manager

Position Type: Full-Time.

Reports To: Operations Manager & Portfolio Manager.

Compensation: $1000 + commissions.

Education Requirement: Bachelor’s degree in communications, marketing, business administration, or related field.

Language Requirement: Advanced English & Spanish.

Materials Needed: Personal computer, MS Office, high-speed internet, WhatsApp.

Experience: 2 years in a professional setting, Google Products & MS Office experience,

POSITION ROLE & RESPONSIBILITIES

Portfolio management for at least 125 properties.

Listings & Marketing

• Collect and organize property photos from Field Operators.
• Prepare basic market comparisons to help landlords set competitive rates..

Lead Management & Communication

• Track and screen incoming leads across phone, email, and social media.
• Keep tenants and landlords updated on inquiries, visits, and listing performance proactively.

Scheduling & Coordination

• Coordinate property visits, showings, and inspections with Field Operators.
• Arrange tenant walkthroughs, repairs, and general visits.
• Support Property Managers by scheduling lease-renewal inspections and coordinating the renewal process.

Application Processing

• Assist Property Managers by reviewing rental applications, collecting documents, and performing initial screenings.
• Compile application summaries for property owners and notify the CFO when recommendations are needed.

Leasing & Tenant Onboarding

• Set up tenant profiles, onboard residents to the Resident Center, and collect initial payments (e.g., security deposit, first month’s rent).
• Assist Property Managers by preparing and sending leases for e-signatures.

Maintenance Coordination

• Track and schedule maintenance requests from the Resident Center, SMS, or phone calls.
• Update landlords on issues, schedule technicians, and coordinate tenant access.
• Troubleshot basic maintenance questions and manage large-scale tenant communications (filters, landscaping, prevention tasks).
• Record contractor invoices and update service-related financials.
• Manage massive communications with tenants regarding maintenance tasks (e.g., filter replacements, landscaping, winter prevention).

System Implementation & Calendar Management

• Assist in the setup and integration of new systems (e.g., LeadSimple, ZInspector).
• Manage technicians' calendars to ensure efficient scheduling.
• Increase tenant adaptability and engagement with Buildium (Resident Center).

Delinquency Management & Landlord Updates

• Monitor unpaid balances, send reminders and notices, and support payment-plan coordination.
• Collaborate with accounting to ensure accurate delinquency tracking and reporting.

Additional Property Manager Support

• Assist with the lease renewal process, including documentation and communication.
• Support Property Managers in processing security deposit reimbursements, ensuring files and updates are handled correctly.

WORK DAY:

9:00 am to 6:00 pm EST (1 hour lunch break), Monday through Friday.

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