Property Manager

We are currently supporting the search for a Property Manager to join our client's residential lettings team based in Chelmsford.

Duties will include:

• Receiving maintenance-based queries either by telephone or email from private tenants who occupy properties managed by our company on behalf of private landlords.

• Consulting with landlords and providing regular updates on the progress of maintenance works and issue resolution.

• Reporting issues to approved contractors and arranging access for them to prepare quotations and/or undertake repairs.

• Maintaining accurate records within our internal database of enquiries received, actions taken, related conversations, compliance checks, and communications sent or received.

• Coordinating relevant property compliance and safety checks, including liaising with contractors, landlords, tenants, and internal teams to ensure statutory obligations and certification requirements are met.

• Monitoring and following up on compliance documentation such as gas safety certificates, electrical inspections, smoke and carbon monoxide alarm requirements, EPCs, and other property safety obligations where applicable.

• Remaining in regular contact with the relevant local lettings branch and other internal staff who fulfil specific roles linked to the management and compliance of the property.

Requirements:

· A proven track-record within residential lettings or property management is essential.

· A natural ‘problem solver’ with a ‘can do’ approach to pro-actively progressing and resolving a maintenance-based issue.

· Effective communication skills both orally and in written format.

· A confident and professional approach.

· Well organised with the ability to prioritise the most urgent jobs amongst a busy workload.

· IT proficient, familiar with most standard MS Office packages.

Salary & Benefits:

Full time salary £26,000-£28,000 per annum, depending on relevant experience, including basic salary and bonuses.

Training:

• Successful candidates will receive comprehensive training both initially and thereafter, in line with their level of previous experience.

• Professional accreditations can also be acquired

Hours of Work:

Primarily Monday to Friday, 8.30am to 5.30pm, although occasional Saturdays will be required on a rota basis (typically circa 1 in 6) working from home. Where worked, some time off in lieu will be provided.

Hybrid Working:

During the initial probation period any successful candidates will work at our client's Head Office in Chelmsford.

Following successful completion of a probationary period candidates then work on a hybrid basis between home and the Office.