Project / Zonal Coordinator - Amritsar-Punjab

Job DescriptionProject Coordinator (Punjab) Reports to: Senior Programme Manager Location: Based in Amritsar, with travel across assigned partner locations in Punjab Direct Reports: None Role Purpose Manage day-to-day partner relationships and programme delivery for a small assigned set of partners in Punjab, combining field execution with local business development responsibility — identifying and building buyer relationships for partner products in the region. Key Responsibilities Partner Management & Engagement Manage and retain the assigned partners in Punjab; document exit plans for any dropouts Conduct monthly calls and visits with each of the 4 partners; quarterly formal reviews Collect and verify 4C / 5C evidence (Craftizen’s Framework for Development) to support SPM assessments ahead of each review Track active beneficiary engagement monthly across assigned partners Facilitate volunteer involvement with assigned partners Support regional disability ecosystem initiatives; participate in sector events in Punjab Support National Petalists Day event organisation in the region Maintain database of potential NGO partners with disability focus in Punjab, for future scaling Production & Quality Ensure SOP and training manual implementation across the 4 assigned partners Maintain quality acceptance standards; monitor and reduce rejection rates Support festival-wise production planning for assigned partners Support development of new products per partner with design team guidance Ensure eco-friendly product standards compliance across assigned partners Business Development & Market Linkages (Punjab) Understand the product profile and range of the 4 assigned partners, and identify suitable buyers matched to that profile Identify and approach buyers specifically suited to eco-friendly products and festive-season products, within Punjab and neighbouring markets Identify and approach corporate, institutional, retail and bulk buyers for assigned partners' products Build and maintain the local opportunity pipeline for Punjab; keep it current Support event and stall participation in Punjab aligned with the festival calendar Field Data & Reporting Collect and submit field data for assigned partners on time and accurately Document impact stories and case studies for assigned partners Submit visit reports within 48 hours of every partner visit Maintain updated partner database and beneficiary records for assigned partners Policy Compliance & Finance Comply with Craftizen financial policy; no unapproved spend Submit expense claims and settlements on time per HR policy Adhere to HR policy (leave, travel, conduct) Flag irregularities to SPM immediately Key Deliverables Retention of all 4 assigned partners, with documented exit plans where applicable 4C evidence verified ahead of each SPM review; beneficiary engagement tracked monthly Quality and eco-friendly compliance maintained across assigned partners Local buyer pipeline built and maintained, with demonstrated matches between partner product profile and buyer type, including eco-friendly and festive-season buyers specifically Field data and visit reports submitted on time; impact stories documented per partner Full financial and HR policy compliance Desired Profile Education Bachelor's degree in Business, Development Studies, Social Sciences, Management or related field. Experience 3 to 5 years of programme management, field operations or business development experience.

Experience managing partner relationships and buyer/market linkages preferred. Skills & Competencies Partner relationship management and field execution Basic lead generation and buyer outreach Understanding of product-to-market fit, including eco-friendly and seasonal/festive product categories Data management and reporting accuracy Independent decision-making, given single-person coverage of the Punjab region Communication and coordination with SPM and Design/BD functions Ability to prioritize and multi-task Expertise in Microsoft Office Suite Salary Rs,35000 - Rs, 40000