Program Manager

Program Delivery Consultant – Digital Product & Analytics We are partnering with one of Canada’s largest financial institutions to bring on a Program Delivery Consultant to their Data & Analytics Centre of Excellence for Personal & Business Banking. This is a 4-month full-time contract to start, but it carries a very strong likelihood of multi-term extensions and a clear path toward a permanent full-time conversion down the line. The schedule is a standard 8:30 AM – 5:00 PM corporate structure, operating on a hybrid model out of a major downtown Toronto office hub (currently 3 days on-site).

Pay is between 35/hr-45/hr depending on overall experience. The Work You will bridge the gap between business strategy, customer experience design, and core technology systems. This isn't just about managing a timeline; it's about leading the end-to-end build and launch of next-generation digital products, features, and multi-channel experiences that drive real revenue.

Lead cross-functional teams through the entire delivery lifecycle, collaborating closely with design, technical architecture, QA, and business stakeholders. Own and groom a strategic product backlog, using data-driven customer insights to defend your prioritization decisions and articulate value to leadership. Navigate the intersection of Agile delivery and legacy Waterfall governance frameworks, ensuring solution designs satisfy rigorous enterprise risk, compliance, and regulatory controls.

Provide delivery oversight across testing functions, including end-to-end and UAT execution, while documenting business processes for smooth transitions to operations teams. What You Bring A proven track record of shipping high-impact digital product or service experiences within a major Canadian bank or highly regulated financial institution. Deep familiarity with multi-channel retail banking environments and a solid understanding of how modern digital systems interact with core banking architecture.

Strong competency in design thinking methodologies, with the ability to interpret qualitative and quantitative feedback to solve customer friction points. The communication chops to lead by influence, challenge risk assumptions productively, and align highly technical engineering teams with business steering committees.