Program Manager (Atlanta)

About the Role We are seeking a skilled Program Manager to lead complex programs across our telecommunications customer portfolio. This role requires an experienced professional with strong technical program management expertise and a proven track record of delivering successful projects while collaborating with cross-functional teams. This position is based out of Atlanta office.

Key Responsibilities · Manage multiple complex deliverable and outcome based programs within the Cloud, Data, AI & Applications practice · Implement and maintain program management processes and best practices · Lead and coordinate program teams of 15-30 members, including both on-shore and off-shore resources · Provide mentorship to junior program managers and team members · Monitor program budgets and track program metrics and KPIs · Build and maintain strong relationships with stakeholders and facilitate cross-functional collaboration · Drive business development initiatives through excellent delivery and client relationship management · Identify and pursue opportunities for account growth and additional service offerings · Ensure consistent client satisfaction and maintain strong client relationships Qualifications: · 7+ years of experience in program management, with at least 3 years leading complex technical programs delivering to customers on deliverables or outcome based contracts. · Experience in client-facing roles managing program delivery and stakeholder relationships · Proven track record of managing teams of 15-30 members · Strong technical background with experience in managing software development or data-focused projects · Demonstrated experience in budget management and tracking program financials · Proficiency in implementing program management methodologies and best practices · Experience working with both on-shore and off-shore teams · Expertise in Microsoft Azure DevOps and other Agile/Scrum tools · Bachelor’s degree in computer science, engineering, or related field Preferred Qualifications: · Experience with Agile and traditional project management methodologies · Experience working with Telco customers, and Telco industry · Knowledge of cloud, data technologies and applications · Industry certifications (e.g., PMP, Scrum Master, SAFe) · Experience in implementing PMO processes and tools Personal Attributes: · Strong leadership and team management capabilities · Excellent problem-solving and analytical skills · Outstanding written and verbal communication abilities · Adaptable and able to work effectively in a fast-paced environment · Detail-oriented with strong organizational skills · Strategic mindset balanced with tactical execution capabilities · Strong business acumen and client relationship management skill