Program Facilitator (Delivery Operations)

Job Description

Job Position: Program Facilitator (Delivery Operations)

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Company Name: WsCube Tech

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Job Locations:

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• Jaipur – 2 Openings
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• Jodhpur – 1 Opening
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Work Mode: Work From Office

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Experience: Fresher – 2 Years

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Employment Type: Full Time

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About WsCube Tech

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WsCube Tech is a leading vernacular EdTech organization committed to empowering learners with industry-relevant skills through technology-driven career acceleration programs. Our mission is to bridge the skill gap and create job-ready professionals equipped for today's evolving workforce.

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Website: https://www.wscubetech.com/

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YouTube: https://www.youtube.com/@wscubetech

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Role Summary

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We are looking for a Program Facilitator (Delivery Operations) to own the end-to-end learner journey and ensure a seamless learning experience. The role focuses on learner engagement, academic coordination, operational excellence, and placement readiness while collaborating with cross-functional teams to maximize learner success.

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Key Responsibilities

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• Own the complete learner lifecycle as the primary point of contact throughout the program.
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• Drive learner engagement, attendance, academic progress, and successful program completion.
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• Coordinate with mentors and internal teams to ensure smooth delivery of learning activities, projects, assessments, and presentations.
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• Deliver an exceptional learner experience by providing timely academic and operational support.
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• Conduct learner audits, Last Mile Preparation (LMP), and placement readiness activities.
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• Guide learners in resume building, LinkedIn optimization, portfolio development, and interview preparation.
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• Manage end-to-end placement coordination, including mock interviews, interview scheduling, recruiter coordination, feedback management, and follow-ups.
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• Collaborate with Academic, Delivery, Operations, HR, and Placement teams to improve learner outcomes and placement success.
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Required Qualifications & Skills

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• Bachelor's Degree in any discipline (MBA preferred).
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• Excellent communication and interpersonal skills.
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• Strong coordination, stakeholder management, and problem-solving abilities.
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• Proficiency in Google Sheets/Excel and CRM/LMS platforms.
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• Ability to manage multiple learners, priorities, and cross-functional stakeholders in a fast-paced environment.
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