Profession Services Engineer
Reed
Job Description
Professional Services Engineer (Client-Facing / Security Technology)Leicester (Hybrid)ยฃ We are partnering with a leading global technology organisation to recruit a Professional Services Engineer to deliver complex, client-facing technical solutions. This role is ideal for someone who thrives in fast-paced environments , enjoys working directly with clients, and can combine technical depth with strong communication skills . The Role You will be responsible for implementing and integrating security-focused products within client environments, ensuring successful delivery and long-term value.
Key responsibilities: Leading end-to-end implementations of complex technical solutions Gathering client requirements and translating into tailored solutions Installing, configuring and integrating systems into existing environments Supporting data migration and system integration (APIs, platforms, etc.) Troubleshooting technical issues during and after deployment Delivering client training and workshops Acting as a trusted technical advisor to customers Managing multiple projects in a fast-paced delivery environment Must-have: Experience in a Professional Services / Solutions / Implementation Engineer role Strong understanding of complex technical products (ideally security or SaaS) Proven experience working in client-facing environments Ability to communicate technical concepts clearly to non-technical stakeholders Experience working in fast-paced, delivery-focused environments Strong problem-solving and troubleshooting skills Technical experience: Experience with APIs, integrations and system architecture Exposure to cloud platforms (e.g. GCP/AWS/Azure) Scripting or automation experience (Python, Bash or similar) desirable Background in security or endpoint technologies highly advantageous Key Traits for Success Confident and articulate communicator Ability to build strong client relationships Comfortable managing multiple priorities and deadlines Proactive, solutions-focused mindset Please Note Candidates must have hands-on RF design experience (not just theoretical) GPS and/or wireless communication expertise will be a key differentiator Due to the nature of the work, candidates must meet UK residency requirements Active SC Clearance is required (or eligibility to obtain it) If you have the relevant experience outlined above and meet the requirements, please apply using the link provided.