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Product Manager - Transfers & Payments

Moneybox

LondonFull-timeMid LevelOn-site

Job Description

Overview

In this role, you own the Payments & Transfers roadmap within Moneybox’s Core Product team, shaping customer experiences and ensuring scalable, secure operations. You’ll collaborate with Engineering, Design, Compliance and other stakeholders to uncover customer problems, define value-driven solutions, and iterate on the end-to-end payments flow. This is a growth-focused role in a regulated fintech, offering the chance to deepen domain knowledge and influence money management experiences at scale.

You will work to提升 efficiency, risk management and customer outcomes while maintaining a strong compliance posture.

Pay / Benefits
  • hybrid work (London office 2 days, 3 days from home)
  • opportunity to work in a leading fintech
  • focus on long-term financial planning domain
  • collaborative cross-functional environment
Responsibilities
  • Own and maintain the Payments & Transfers roadmap aligned to customer needs and business goals
  • Identify, frame, and prioritise customer problems using data, research, and commercial context
  • Lead product discovery for new opportunities and define success measures
  • Define product requirements, user stories, acceptance criteria, and outcomes for alignment across teams
  • Collaborate with Engineering and Design to manage scope, unblock issues, and deliver high-quality experiences
  • Improve the Payments & Transfers experience end-to-end, including setup, transfers, progress tracking, and back-end systems
  • Partner with Compliance, Legal, Operations, Marketing, Insight, and Customer Support to ensure compliant, robust products with clear customer value
  • Monitor performance and user behaviour to identify opportunities for iteration and improvement
  • Communicate priorities, progress, and risks to stakeholders to maintain alignment
Key requirements
  • 3+ years’ experience in Product Management
  • Strong customer judgment and ability to translate needs into product experiences
  • Analytical capability with data-driven decision making
  • Experience with Engineering and Design collaboration to deliver customer-facing products
  • Strong communication and stakeholder management skills
  • Good judgement in regulated environments with focus on customer trust and risk management
  • High ownership and curiosity with willingness to learn about pensions and long-term financial planning
  • customer-centric
  • analytical
  • proactive ownership
  • data-driven decision making
  • requirements writing and user stories
  • risk and compliance awareness

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