Product Manager (Sunnyvale)

We’re partnering with a high-growth, venture-backed SaaS company at the forefront of AI-driven product analytics to hire a Product Manager focused on data and AI. This company is redefining how organizations leverage real-time user feedback across both public and private channels to improve product quality, enhance customer experience, and drive smarter decision-making at scale. Backed by top-tier investors and trusted by leading global technology companies, they are entering an exciting phase of growth and innovation.

This role is onsite 4 days a week in San Francisco. About the Role We’re looking for a Product Manager to lead key initiatives at the intersection of data analytics and AI. This role will focus on building systems that ingest, process, and surface insights from large-scale unstructured data using technologies such as LLMs, retrieval-augmented generation (RAG), and emerging agent-based frameworks.

You will work closely with engineering, design, and go-to-market teams to deliver impactful products that help customers turn complex data into actionable insights. This is a highly visible role suited for someone who thrives in fast-paced, technical environments and enjoys combining data, product thinking, and user empathy. Key Responsibilities Own and drive the product roadmap for AI-powered analytics solutions Partner cross-functionally to deliver insights tailored to different customer personas, from product teams to executive stakeholders Define and track key product metrics related to insight quality, engagement, and business impact Lead initiatives from data ingestion through to visualization and storytelling Engage directly with customers to gather feedback, present findings, and shape product direction Requirements 2+ years of product management experience, preferably in B2B SaaS or AI/data-focused environments Experience working with ML/AI technologies, including LLMs or related systems Strong analytical skills, including working knowledge of SQL Ability to communicate complex insights clearly to both technical and non-technical audiences Proven success leading cross-functional teams and navigating ambiguity Customer-centric mindset with experience in customer-facing environments Nice to Have Experience working with unstructured data such as reviews, support tickets, or transcripts Familiarity with data visualization tools like Looker, Tableau, or Retool Background in customer success, product operations, or support tooling This is a great opportunity to join a company building cutting-edge AI products with real-world impact, working alongside a strong team in a collaborative and fast-moving environment.