Product Engineer

Who We Are

At Roadpost,we'vespent years building trust with people who need to stay connected beyond cell coverage, in the world's most remote places. That work led to ZOLEO, our global messaging platform powered by the Iridium satellite network, used by adventurers, remote workers, and enterprise teams operatingoff-grid. The impact is real.

Ask the people whose lives were changed by a ZOLEO rescue alert (read their stories).

Today,we'rebuilding the next chapter. ZOLEO is evolving from a hardware-led satellite communicator into a safety and preparedness platform, one that combines intelligent monitoring, automation, and real-time visibility to give people and their Safety Circles confidence when it matters most.

We'rejust getting started, and we want people who want to build it with us.

Why This Role Matters

As Product Engineer, you will be the primary technical liaison between ZOLEO Hardware and Production, supporting production quality and execution for shipping products while helping move new products successfully through NPI.

Your role will directly influence the reliability and readiness for ZOLEO products by helping ensure production issues, engineering changes, compliance requirements, and NPI risks areidentifiedand addressed before they affect delivery.

What You’ll Do

• Own ProductionBuild-RecordReadiness.Review build records and prepare sign-off documentation for all Production shipments, helpingmaintaincomplete andaccuraterecords for shipping products.
• Administer Engineering Changes.Manage engineering change orders (ECOs) from initiation through Production implementation and closure.
• Investigate Production and Test Failures.Lead first-pass root-cause investigations of production line and test failures, escalating confirmed hardware or firmware defects with a clear problem statement.
• Track Production Performance.Monitor and report monthly production throughput and yield, including FE/BE performance against baseline, and prepare supporting data for the Production QBR.
• Coordinate Compliance Documentation.Manage compliance and certification documentation requests across active markets, including the EU, Japan, Canada, and the US, coordinating with suppliers and the design house to keep open items moving.
• Support NPI and DFM Execution.Track part-by-part DFM status against tooling, follow up on stale items,maintainthe tooling-gate calendar, and flag emerging NPI risks before they become schedule – or compliance-critical.
• Support Validation Traceability.Partner with the E2E Integration Lead on test-to-requirement traceability and device lab validation evidence as needed.
• Apply AI to Engineering Workflows.Use AI-assisted tools where relevant to support analysis, documentation, issue investigation, and recurring engineering workflows whilemaintainingappropriate engineeringreview and judgment.

What You Bring

• Relevant Background.3-5 years of experience in a product, manufacturing, test, or NPI engineering role within consumer or satellite-based electronics or a related hardware industry, with a BEng/BAScin Electrical, Mechanical, or Mechatronics Engineering, or equivalent practicalexperience.
• Contract Manufacturing Knowledge.Working knowledge of contract-manufacturing production processes, including build records, ECOs, yield/FPY reporting, and first-pass-yield analysis.
• Independent Execution.Comfortable leading a scoped workstream independently andproactive aboutidentifyingand flagging blockers without being asked.
• Clear Written Communication.Able to communicate clearly through email and shared documentation while working with external manufacturing partners.
• Compliance & Certification Exposure.Exposure to product compliance and certification processes such as CE, FCC, ISED, or similar is a strong asset.
• Configuration Management Experience.Experience with document control and revision/change tracking is an asset.
• Continuous Improvement Mindset.Proactively looks for ways to improve existing processes – not just following them.

What We Offer

• Salary Range.$95,000 - $115,000CAD base salary.
• Flexible Work.A hybrid model;balancing collaboration and lifestyle flexibility.
• Comprehensive Benefits.Health, dental, and flexible spending accounts tailored to your needs.
• Time to Recharge.Vacation and sick days to help you rest, recharge, and stay well.
• Growth Investment. A continuous learning environment backed by a professional development budget.
• InclusivebyNature.A values-driven workplace where diverse perspectives are celebrated.

Our recruitment process may use artificial intelligence tools, alongside human review, toassistwith the screening or assessment of candidates.

We are currently hiring for this role and welcome candidates from all backgrounds and experiences. We are committed to fostering an inclusive, accessible workplace. If you meet around 70% of the qualifications, we still encourage you to apply —we’dlove to hear from you.

We’re happy to provide reasonable accommodations throughout the recruitment process; if yourequiresupport, please let us know when you apply, andwe’llwork with you to meet your needs.

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