Process Manager

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This range is provided by LHH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$104,000.00/yr - $125,000.00/yr

LHH Recruitment Solutions is seeking a Process Manager for our client in McLean, VA. This is an excellent opportunity to join a well-established Financial Services organization. The company utilizes technology and statistical analysis for customized credit card offers and has 750 branches and 2,000 ATMs.

Job Description: General Responsibilities:

• Day to day execution and oversight of multiple controls processes: execute federated controls assigned to the team, monitor, report; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups management; make final recommendations for approval on changes.
• Resolve complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes; escalate breakdowns in the control process by asking the right questions and identify/involve the right stakeholders to correct breakdowns.
• Can perform well in a fast-paced environment, and manage changing or competing priorities and deadlines.
• Maintain formal process documents (e.g. procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams) Collaborate on larger initiatives as assigned; May participate in cross-functional project teams, including projects driven by other parts of the organization, to provide input, liaise with training, and partner with groups on execution efforts.
• Provide customer service and training to internal customers on specific processes they manage; may deliver presentations, including up to the executive level.
• Will perform process or parts of the process as needed.

Basic Qualifications:

• High School Diploma, GED or equivalent certification. At least 2 years of experience in Risk Management experience or Audit.
• At least 1 year of experience in G Suite

Preferred Qualifications:

Bachelor’s Degree or military experience. Risk management or Audit certification.

Equal Opportunity Employer/Veterans/Disabled

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Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.