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Private Assistant to Tech Company Co-Founders (Remote opportunity)

PRIME PMG Pty

BrisbaneFull-timeMid LevelOn-site

Job Description

Job Description\n \n \n \n \n Introduction\n \n \n \n \n

PRIME is a privately owned technology organisation that specialises in Business Process Management (BPM). We are a global organisation with all staff working in a virtual environment.  

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The Co-founders, who are of Dutch and Indian heritage, lead an international lifestyle, as they hold interests in the UAE, India, Australia, Ireland and South Africa. Their long-term Private Assistant has recently resigned due to a career change; hence this exciting vacancy has emerged.  

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This position reports directly to the two Co-Founders, yet it forms part of the globally placed PRIME team.  We are on a super exciting journey together, and our multicultural team oozes positive vibes! 
www.primebpm.com
Job Summary: 

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The Co-founders work in a fast-paced environment hence we are looking for a highly organised, discreet and resourceful Private Assistant.  

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The Private Assistant will help ensure that personal arrangements, appointments, travel bookings, property-related matters, documentation, bookings and other private requirements are managed efficiently and followed through to completion. 

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The successful candidate will be comfortable handling a broad variety of requests, taking ownership of tasks from initial request through to completion.

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    Manage personal appointments, bookings, reservations, reminders and recurring commitments.  

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    Coordinate domestic and international travel, including flights, accommodation, transport, itineraries and travel-related documentation.  

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    Research and coordinate short-term and long-term accommodation and property-related requirements 

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    Advocate for the Co-Founders by resolving billing discrepancies and independently managing the escalation process to ensure all unresolved matters are corrected fairly and efficiently. 

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    Conduct research on products, services, suppliers, adviser and present suitable options for consideration.  

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    Coordinate medical, banking, government, legal and other personal appointments 

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    Manage personal documentation, applications, renewals, memberships, insurance matters and other administrative requirements.  

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    Arrange and track couriers, shipments, deliveries and collections, both locally and internationally.  

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    Coordinate personal expenses, invoices, payments, refunds and reimbursements, ensuring appropriate records are maintained.  

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    Maintain organised and confidential electronic records, trackers and reminders for important dates, renewals and outstanding actions.  

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    Liaise professionally with external providers including hotels, airlines, property agents, banks, insurers, medical providers, couriers and other service providers.  

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    Proactively follow up with third parties and service providers to ensure matters are completed within agreed timelines. 

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\n \n \n \n \n \n \n \n Desired Experience & Qualification\n \n \n \n \n
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    5+ years’ experience as a Private/Personal Assistant, preferably supporting business owners or entrepreneurs 

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    7–10+ years of total professional experience. 

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    Fluent in Hindi and English, with excellent written and verbal communication skills. 

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    Highly independent, resourceful and tenacious — a “get it done” person who takes ownership, solves problems and follows tasks through to completion without needing constant direction. 

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    Relentless and resilient, with the flexibility to manage changing priorities, urgent requests and unexpected challenges. 

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    Excellent judgement, common sense and problem-solving ability. 

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    Experience managing international travel, logistics and bookings. 

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    Excellent research, sourcing and negotiation skills when dealing with products, services and external providers. 

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    Highly organised, detail-oriented and discreet, with the ability to manage multiple priorities and confidential information. 

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    Confident working with people across different countries and time zones. 

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    Experience working remotely and strong technology skills, including Microsoft 365, online booking platforms, ChatGPT, Gemini and other AI tools. 

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\n \n \n \n \n \n \n \n Other Details\n \n \n \n \n

Hours & Location: 

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    Remote role (work from home). 

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    Monday to Friday. 

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    Working hours: 7am – 4pm SAST 

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Why Join Us: 

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    Work in a diverse role where no two days are the same. 

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    Work with Co-founders who operate internationally across multiple countries and time zones. 

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    Build exposure to travel, property, relocation and international personal administration. 

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    Work in an environment that values trust, reliability, discretion and strong follow-through. 

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    Become a trusted long-term support partner to the Co-Founders.

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