Presales Manager

Overview

As Presales Manager, you will lead a high-performing presales function that partners with Sales to shape qualification, win strategy and value-led solution positioning. You’ll establish a scalable operating model and drive high-quality discovery, demonstrations and solution design that articulate customer value and differentiate Civica. You will collaborate across Sales, Product, Engineering, Delivery and Commercial teams to improve win outcomes and protect margins.

This role offers the opportunity to influence complex software/SaaS deals in public-sector contexts and champion customer outcomes.

• 25 Days Annual Leave + bank holidays with option to buy up to 10 extra days
• Volunteering Days – up to 3 days off
• Pension contributions – 5% employer match
• Income protection – up to 75% salary coverage
• Life assurance – 4x salary tax-free lump sum
• Private medical insurance with fast healthcare access

• Lead and develop a high-performing presales team with commercial, technical and consultative capability
• Partner with Sales to shape qualification, win strategy and solution positioning for high-value opportunities
• Establish a scalable presales operating model with clear priorities, ownership, metrics and accountability
• Ensure high-quality discovery, demonstrations and solution design that communicate customer value and differentiation
• Collaborate with Sales, Product, Engineering, Delivery and Commercial teams to shift priorities and improve win outcomes
• Drive measurable impact across deal progression, revenue quality and margin protection

• Proven leadership experience within Presales, Solutions Consulting, Technical Sales or similar software environment
• Strong commercial acumen with a track record of improving opportunity quality, conversion or sales performance
• Experience leading complex software and services solution selling
• Ability to challenge and influence senior stakeholders using evidence and commercial insight
• Strong coaching skills to help technical specialists communicate business value
• Data-led, proactive approach with strong communication, presentation and organisational skills

• Leadership and people management
• Stakeholder influencing and persuasive communication
• Coaching and mentoring
• Presales leadership
• Solutions consulting
• Technical sales in software/services